• Finance And Business 01.04.2019 Comments Off on Help Practitioners Handbook Barbara Czegel PDF Aad1fb7d0

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    Help Desk Practitioner’s Handbook PDF




    by Barbara Czegel : Help Desk Practitioner’s Handbook

    ISBN : #0471319929 | Date : 1998-12-16

    Description :

    PDF-57b0a | Your complete guide to surviving and thriving as a Help Desk practitioner Help Desk Practitioner’s Handbook The only book to address the unique concerns of the huge and growing number of Help Desk analysts, this is your complete guide to becoming a more effective communicator and problem-solver and deriving greater satisfaction from your job. Barbara Czegel, North America’s most well-known expert … Help Desk Practitioner’s Handbook


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  • Finance And Business 01.04.2019 Comments Off on Shareholder Action Guide Corporations Accountable PDF D4135c68c

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    The Shareholder Action Guide: Unleash Your Hidden Powers to Hold Corporations Accountable PDF




    by Andrew Behar : The Shareholder Action Guide: Unleash Your Hidden Powers to Hold Corporations Accountable

    ISBN : #1626568456 | Date : 2016-11-14

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    PDF-4a144 | “A valuable call to action for small shareholders to change the ways big corporations do business.”—Robert Reich, former US Secretary of Labor Want to make misbehaving corporations mend their ways? You can! If you own their stock, corporations have to listen to you. Shareholder advocate Andrew Behar explains how to exercise your proxy voting rights to weigh in on corporate policies—you onl… The Shareholder Action Guide: Unleash Your Hidden Powers to Hold Corporations Accountable


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    [Pub.11Qhz] The Shareholder Action Guide: Unleash Your Hidden Powers to Hold Corporations Accountable PDF | by Andrew Behar


    The Shareholder Action Guide: Unleash Your Hidden Powers to Hold Corporations Accountable by by Andrew Behar

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  • Finance And Business 31.03.2019 Comments Off on Winning Business Plans Made Guides PDF D15d2ccc8

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    Winning Business Plans Made E-Z (Made E-Z Guides) PDF




    by William Fredricks : Winning Business Plans Made E-Z (Made E-Z Guides)

    ISBN : #1563825031 | Date : 2001-03-15

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    PDF-259a7 | From setting start-up goals and projections to growth and expansion capital, a powerful business plan is the essential tool to obtaining funding and a necessity for any business. This E-Z step by step guide is written in plain and everyday language… Winning Business Plans Made E-Z (Made E-Z Guides)


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  • Finance And Business 31.03.2019 Comments Off on Managing Workplace Bullying Identify Behaviour PDF 8a028076c

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    Managing Workplace Bullying: How to Identify, Respond to and Manage Bullying Behaviour in the Workplace PDF




    by A. Oade : Managing Workplace Bullying: How to Identify, Respond to and Manage Bullying Behaviour in the Workplace

    ISBN : #0230228089 | Date : 2009-11-30

    Description :

    PDF-f9990 | This is a comprehensive, practical and engaging book designed to help readers to recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour…. Managing Workplace Bullying: How to Identify, Respond to and Manage Bullying Behaviour in the Workplace


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    [Pub.12woq] Managing Workplace Bullying: How to Identify, Respond to and Manage Bullying Behaviour in the Workplace PDF | by A. Oade


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  • Finance And Business 29.03.2019 Comments Off on Brand Fans Lessons Greatest Sporting PDF E56580570

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    Brand Fans: Lessons from the World’s Greatest Sporting Brands PDF




    by Aaron C.T. Smith : Brand Fans: Lessons from the World’s Greatest Sporting Brands

    ISBN : #3319488538 | Date : 2017-01-20

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    PDF-9d919 | Combining the latest branding research with a diverse range of powerful case examples, this book reveals the cutting edge techniques of value co-creation, personalisation and customer engagement employed by sport’s leading brands. Based on the transferable lessons that emanate from these practices, Brand Fans explores and illuminates how firms can cultivate connected fans and lifelong advocates… Brand Fans: Lessons from the World’s Greatest Sporting Brands


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    Brand Fans: Lessons from the World’s Greatest Sporting Brands by by Aaron C.T. Smith

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  • Finance And Business 28.03.2019 Comments Off on Corporate Blogging Dummies Douglas Karr PDF Dd185e543

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    Corporate Blogging For Dummies PDF




    by Douglas Karr : Corporate Blogging For Dummies

    ISBN : #0470604573 | Date : 2010-08-09

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    PDF-61d75 | Establish a successful corporate blog to reach your customers Corporate blogs require careful planning and attention to legal and corporate policies in order for them to be productive and effective. This fun, friendly, and practical guide walks you through using blogging as a first line of communication to customers and explains how to protect your company and employees through privacy, disclosur… Corporate Blogging For Dummies


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    Corporate Blogging For Dummies by by Douglas Karr

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  • Finance And Business 27.03.2019 Comments Off on Performance Analysis Optimization Economics Mathematical PDF 1a1907f3f

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    Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems) PDF




    by Raik Stolletz : Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems)

    ISBN : #3540008128 | Date : 2003-06-04

    Description :

    PDF-357fd | The material presented in this book is a result of my work in the field of call center management during the period 1999-2002. The focus is on the perfor­ mance analysis and optimization of inbound call centers. Since call arrivals and call-handling times are often random in inbound call centers, this thesis concentrates on the performance analysis and optimization using queueing models. This boo… Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems)


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    [Pub.19htY] Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems) PDF | by Raik Stolletz


    Performance Analysis and Optimization of Inbound Call Centers (Lecture Notes in Economics and Mathematical Systems) by by Raik Stolletz

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  • Finance And Business 23.03.2019 Comments Off on Five Star Service Exceptional Customer PDF 015d3d9d9

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    Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business) PDF




    by Michael Heppell : Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business)

    ISBN : #0273734385 | Date : 2010-07-18

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    PDF-337bd | This is the book that will show you how to ensure customers are raving about your products and services and come back for more. Five Star Service 2nd edition is an easy read, high impact title from the bestselling author of How to Be Brilliant, Michael Heppell. In this book he gives you over 100 instant tips, 50 examples of the best practices, over a dozen brand new techniques and multiple strat… Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business)


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    Five Star Service: How to deliver exceptional customer service (2nd Edition) (Prentice Hall Business) by by Michael Heppell

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  • Finance And Business 21.03.2019 Comments Off on Customer Rules Essential Delivering Sensational PDF Ab35fb753

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    The Customer Rules: The 39 Essential Rules for Delivering Sensational Service PDF




    by Lee Cockerell : The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

    ISBN : #0770435602 | Date : 2013

    Description :

    PDF-e41ea | The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business–any business–depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the hospitality in… The Customer Rules: The 39 Essential Rules for Delivering Sensational Service


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    The Customer Rules: The 39 Essential Rules for Delivering Sensational Service by by Lee Cockerell

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  • Finance And Business 20.03.2019 Comments Off on Data Warehousing Ultimate Corporate Intelligence PDF 66dc1eb0a

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    Data Warehousing: The Ultimate Guide to Building Corporate Business Intelligence (XHOTT Guide) PDF




    : Data Warehousing: The Ultimate Guide to Building Corporate Business Intelligence (XHOTT Guide)

    ISBN : #352805753X | Date : 2001-04-27

    Description :

    PDF-06b02 | Rapid access to information is a prime requirement in any organization that wants to have a competitive edge in today’s fast changing markets. How to retrieve information? How to capture data? How to format it? The answer lies in Data Warehousing. This HOTT Guide will give you access to all the essential information about the newest data storehouse: through articles by expert trendwachters on stra… Data Warehousing: The Ultimate Guide to Building Corporate Business Intelligence (XHOTT Guide)


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  • Finance And Business 19.03.2019 Comments Off on Zerspantechnik Teil Schneidstoffe KBChlschmierstoffe Weiterbildung PDF 4b83605c5

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    Zerspantechnik Teil I: Grundlagen Schneidstoffe Kühlschmierstoffe (wt Weiterbildung Technik) (German Edition) PDF




    by H. Victor : Zerspantechnik Teil I: Grundlagen Schneidstoffe Kühlschmierstoffe (wt Weiterbildung Technik) (German Edition)

    ISBN : #3540107975 | Date : 1982-02-15

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    PDF-1ea2a | Unsere heutige Zeit ist gekennzeichnet durch eine besonders rasante Ausweitung allen Wissens. Dementsprechend mu/3 insbesondere jeder in der Technik Tatige seine in der Ausbildung erworbenen Kenntnisse und seine beruflichen Erfahrungen standig am gUltigen “Stand der Technik” iiberpriifen und weiterentwickeln. Er mu/3 dem eigenen Wis- sen gegeniiber kritikfahig sein und durch lebenslanges Lernen st… Zerspantechnik Teil I: Grundlagen Schneidstoffe Kühlschmierstoffe (wt Weiterbildung Technik) (German Edition)


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  • Finance And Business 18.03.2019 Comments Off on Great Meetings Results Facilitating Successful Ebook PDF 98d3c52c1

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    Great Meetings! Great Results: A Practical Guide for Facilitating Successful, Productive Meetings PDF




    by Dee Kelsey : Great Meetings! Great Results: A Practical Guide for Facilitating Successful, Productive Meetings

    ISBN : # | Date : 2013-04-12

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    PDF-1b8f1 | A practical guide for facilitating successful, productive meetings… Great Meetings! Great Results: A Practical Guide for Facilitating Successful, Productive Meetings


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  • Finance And Business 15.03.2019 Comments Off on MMS Communication Language Manufacturing Research PDF B996500b5

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    : MMS: A Communication Language for Manufacturing (Research Reports Esprit)

    ISBN : #3540590617 | Date : 1996-05-29

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    PDF-e065a | Today’s manufacturing environment is characterised by significant change in the way it is able to respond to its business objectives. Companies now face new challenges to meet customer demands including greater flexibility, a wider range of products, higher quality, improved lead time, whilst maintaining _c.ompetitive prices. The changes manifest in each company will differ but, the trend is towar… MMS: A Communication Language for Manufacturing (Research Reports Esprit)


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  • Finance And Business 15.03.2019 Comments Off on Einflussfaktoren Flugbetrieblichen Ziele Piloten InformationsqualitA4t PDF 0692430d4

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    Einflussfaktoren auf die flugbetrieblichen Ziele von Piloten: Eine empirische Studie zur Informationsqualität (Arbeitswissenschaft in der betrieblichen Praxis) (German Edition) PDF




    by Dirk Eger : Einflussfaktoren auf die flugbetrieblichen Ziele von Piloten: Eine empirische Studie zur Informationsqualität (Arbeitswissenschaft in der betrieblichen Praxis) (German Edition)

    ISBN : #3631569653 | Date : 2007-11-05

    Description :

    PDF-d45d1 | In der Arbeit wird der Einfluss der Informationsqualität in der Informationsumgebung einer Fluggesellschaft auf die flugbetrieblichen Ziele von Piloten untersucht. Bestandteil der Studie ist eine schriftliche Befragung von Piloten einer Fluggesellschaft. Basierend auf den Ergebnissen der empirischen Analyse kann der Einfluss der Informationsqualität auf die flugbetrieblichen Ziele von Piloten al… Einflussfaktoren auf die flugbetrieblichen Ziele von Piloten: Eine empirische Studie zur Informationsqualität (Arbeitswissenschaft in der betrieblichen Praxis) (German Edition)


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    [Pub.52sug] Einflussfaktoren auf die flugbetrieblichen Ziele von Piloten: Eine empirische Studie zur Informationsqualität (Arbeitswissenschaft in der betrieblichen Praxis) (German Edition) PDF | by Dirk Eger


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  • Finance And Business 15.03.2019 Comments Off on Great Gone Companies Losing Customers PDF 3493177c6

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    by Peter Lorange : From Great to Gone: Why FMCG Companies are Losing the Race for Customers

    ISBN : #1472435567 | Date : 2014-05-30

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    PDF-4af94 | The modern consumer is no longer attracted by single-minded, predictable and one-benefit-focused brand promises. The old-fashioned FMCG communication strategies based on television, radio and print with constant repetition have become outdated. From Great to Gone shows that what’s needed are ’Lego’ strategies, whereby the marketing and communication strategies are built up by many key facet… From Great to Gone: Why FMCG Companies are Losing the Race for Customers


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